At Gilat Satcom, we are committed to providing our customers with quality and timely service. In our continued efforts to improve our customer support, we are introducing a new SMS support service, to help you communicate with us in an easy and cost-effective way.
You can open a ticket by filling out the form located at the bottom of this page, calling our support line or sending us an SMS.
SMS support service
Do you need to open a new trouble ticket?
Don’t waste time and money on phone calls. Now, you can simply send an SMS.
The SMS support service allows you to:
- Open a ticket even if you are away from your computer.
- Send a message without wait.
- Reduce your communication costs.
Here is how it works:
- Write an SMS that includes the following details:
- Site name or site ID.
- Short description of the problem.
- Your phone number, including country code.
- Your full name.
- Send the message to +972529991800
- One of our customer support representatives will get back to you.
- That’s it, you’re done. Our support team will handle the case from this point.
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